As the COVID-19 situation progresses, our priority remains the safety of our patrons and staff. With the season due to end at most of the Newcastle Pools in late April, a decision has been made to bring forward the closure of the Lambton, Mayfield, Wallsend and Stockton Pools to close of business Sunday 22nd March.
If your child is currently enrolled in the learn to swim program, a credit will be applied to your account for next season.
For those with visit passes, we are extending the expiry date of your passes by one year.
We’d like to take the time to thank our patrons & staff who have been extraordinary through this season. We hope to see you all next summer!
Dear members & patrons,
We understand that with so much information relating to the coronavirus (COVID-19) going around in the media, you may have concerns about how the situation is being managed at the Newcastle Pools Region, as large public facilities.
Please understand that the safety, health and well-being of our customers and staff is always our top priority. Our centre continues to be a public facility and workplace that remains safe to attend.
At this point we will be remaining open during our regular hours and classes will not be impacted.
We want you to feel confident when you’re using our facilities. We have and will continue to put in place a number of proactive measures to protect customers and staff well-being:
If you are returning from any of the affected countries, you should follow the advice of the Australian Government’s Department of Health as set out on their website.
Regular updates will be placed on this website.
Chlorinated water has a long documented history of preventing the spread of viruses, however it is important to maintain good personal hygiene at all times. This includes:
It’s important that we all practice safe hygiene practices during this time. This includes:
We believe our staff and the communities we service are our family and we hope that everyone continues to behave and treat each other with the respect and dignity they deserve.
We are monitoring the situation closely, and should it be necessary to provide members with further communication, we will contact you via email, and if necessary via SMS. We also encourage casual users to visit our website regularly.
A detailed FAQ is available below. If you have any further questions please contact us via email at email@example.com.
We have and will continue to put in place a number of proactive measures to protect customers and staff well-being:
Staff have also been briefed on updated hygiene practices to minimise the risk to themselves and customers.
In the event of a confirmed case within the facility we will be guided by the Department of Health on our next steps. Please click here for regular updates.
If you come in contact with someone who has recently returned from one of the countries identified and you suspect they may have coronavirus we ask that you do not attend the facility for 14 days.
Yes. Chlorinated water has a long documented history of preventing the spread of viruses, however it is important to maintain good personal hygiene at all times. This includes: